top of page

Terms & Conditions

Effective Date: 1 May 2025

Welcome to BONTÉ.

By accessing or using our website https://www.bonte.store, you agree to be bound by these Terms & Conditions (“Terms”). These Terms govern the legal relationship between you (the “user” or “customer”) and BONTÉ (“we”, “us”, or “our”). Please read them carefully.

1. Eligibility

  • You must be at least 18 years old, or the legal age in your jurisdiction, to use this website.

  • By using the site, you confirm that you have the legal authority to enter into a binding agreement.

  • Use by minors is strictly prohibited.

2. Products & Orders

Ordering

  • By placing an order, you enter into a legally binding contract with BONTÉ.

  • You are responsible for providing accurate and complete information, including billing and shipping details.

Pricing

  • All prices are in EUR and include VAT, unless otherwise stated.

  • Prices, product availability, and descriptions may change without prior notice.

3. Product Information

  • We strive to provide accurate information about products, including dimensions, materials, and personalisation options.

  • Some items (e.g., pajamas, journals) may be customized. By providing personalization details, you authorize BONTÉ to process them for your order.​

4. Returns & Refunds

  • EU law grants a 14-day statutory right of withdrawal.

  • Returns must be unused, unwashed, and in original packaging unless the item is non-returnable for hygiene or personalization reasons.

  • Return shipping costs are the responsibility of the customer, unless the product was defective or incorrect.

  • For full details, see our [Return & Refund Policy].

5. Intellectual Property

  • All website content (text, images, logos, visuals, designs) is owned by BONTÉ.

  • Unauthorized copying, distribution, or commercial use is prohibited.

6. Data Protection & GDPR

  • We comply with the General Data Protection Regulation (GDPR) and Dutch data privacy laws.

  • Personal data is collected only for order processing, shipping, marketing (with consent), and legal compliance.

  • You have the right to access, correct, erase, or restrict the use of your data.

  • For more information, see our [Privacy Policy].

7. Limitation of Liability

BONTÉ is not liable for:

  • Indirect, incidental, or consequential damages.

  • Delays or failures due to circumstances beyond our control, including force majeure.

  • Losses related to unauthorized access, misuse, or hacking of personal data.

  • Errors caused by incomplete or incorrect information provided by the customer.

8. Promotions & Marketing

  • By providing your email or phone number, you consent to receive marketing communications.

  • You may unsubscribe at any time using the link in emails or by contacting info@bonterituals.com.

9. Governing Law & Jurisdiction

  • These Terms are governed by Dutch law.

  • All disputes will be resolved exclusively in the courts of Groningen, Netherlands.

  • EU consumers retain the right to take disputes to local consumer protection authorities.

10. Modifications

  • BONTÉ may update these Terms at any time.

  • Continued use of the website after changes constitutes acceptance of the updated Terms.

11. Contact Information

For questions, support, or feedback:

bottom of page